Privacy Policy

Last updated: November 5, 2026

TetraTech Appliance Repair ("we", "us") respects your privacy. This policy explains what we collect when you use our website, call us, or text us, and how we use it.

What we collect

When you request service we collect your name, phone number, email address, service address, details about your appliance, and any warranty or claim information you give us. We also record basic website data such as the page you came from.

How we use it

We use your information to schedule and perform repairs, send appointment confirmations, reminders and service updates, process warranty claims with the warranty company you name, send invoices, and ask for feedback about our service.

Text messages (SMS)

If you agree to receive texts, we will send messages about your appointment and service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of service.

We do not sell, rent or share your mobile number or SMS consent with third parties or affiliates for their marketing purposes. Text messaging opt-in data is never shared with anyone except the service providers that deliver our messages.

Who we share it with

We share information only as needed to do the job: with the warranty company handling your claim, with parts suppliers, and with service providers that run our scheduling, phone, texting and payment systems. They may use it only to provide those services to us.

Calls

Calls to our business line are answered by an automated virtual assistant and may be recorded or transcribed to schedule your service accurately.

Your choices

You can ask us to update or delete your information by contacting us at service@example.com or (941) 555-0100.